The time to plan and train for an active shooter situation in your venue is NOW! Listen to NSC’s team of Robert C. Smtih and Manny Marquez discuss the mass shooting in Colorado Springs Club Q and how venue operators should use this event as one more lesson to train your team today.
View Post active shooter, bar and nightclub, best practices, bouncer, bouncer training, colorado springs club q, hospitality, liability, management, mass shooting, nsc, proactive, security guard, trainingHiring hospitality security guards can be challenging, especially in a post-COVID era. Listen to NSC’s team members Richard Bistline, Ph.D., and Manny Marquez discuss how to find, retain, and maintain hospitality security professionals
View Post bar and nightclub, best practices, challenges, hiring, hospitality professional, nightlife, securityBy Manny Marquez Download printable PDF flyer here Hosting New Year’s festivities at your venue is often one of the most profitable nights of the year, but it can also present several security challenges. NSC’s list of ten new year’s hospitality safety tips is a great way to prepare for the night for you and […]
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By Manny Marquez Download printable PDF flyer here This is our spin on the traditional Twelve Days of Christmas for the hospitality professional on how to increase your income with bigger tips. We all want to maximize the profitability of our shifts. These techniques are not just meant for servers and bartenders, but rather for all […]
View Post 12 tips of tipping, bigger tips, hospitality, hospitality professional, increasing tips, nsc, tippingResponsible Alcohol Service is an ongoing effort for many hospitality operators. It requires constant attention, a solid training program, and sound policies and procedures. Listen as Manny interviews Robert Pomplun, Chief Learning Officer & Founder of Serving Alcohol Inc. Serving Alcohol Inc offers comprehensive online training solutions for hospitality operators. Nightclub Security Podcast Sponsor – use […]
View Post alcohol, best practices, hospitality, nightclub and bar, responsible beverages service, service, tipsWhen it comes to a hospitality business, responsible alcohol service is the foundation of a successful hospitality security operation: period – full stop. Show us an unruly bar or nightclub with lots of fights and other alcohol-related issues, and we will show you an operation where over-service and over-intoxication occur regularly. Hospitality operators and staff […]
View Post alcohol, beverage, drunk, over intoxicated, over service, passed out, responsible, service, serving, trainingThis Episode’s Topic Operating a hospitality venue during COVID-19 and mandating patrons wear face masks creates many challenges for operators, especially when some of our guests refuse to abide by the rules. As operators, it is our responsibility to protect our team members and our guests against the spread of COVID-19. Having clear guidelines, policies, […]
View Post bar, best practices, casino, consultants, Coronavirus, COVID-19, COVID19, enforcing, face masks, hospitality, liability, nightlife, non-compliant, restaurant, security, security guard, tipsBy Manny Marquez Download printable PDF flyer here This is our spin on the traditional Twelve Days of Christmas for the hospitality professional on how to increase your income with bigger tips. We all want to maximize the profitability of our shifts. These techniques are not just meant for servers and bartenders, but rather for all […]
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Knowing the difference between witnessing the normal behavior of a casual hook-up and preventing a sexual assault can sometimes be a difficult task. There are fine lines and subtleties…
View Post bar, bar and nightclub, best practices, bouncer, bouncer training, drugs, NCB Show 2014, nightclub and bar, nightclub security, prevention, security guard, sexual assault, tipsOften times, security guards rush into a situation where there is really no need to. Of course, if someone is in harms way or the circumstances call for it, by all means – hurry!
View Post bar, bar and nightclub, bouncer, bouncer training, consultants, liability, mitigate, nightclub and bar, procedure, security guard, tips