When it comes to a hospitality business, responsible alcohol service is the foundation of a successful hospitality security operation: period – full stop. Show us an unruly bar or nightclub with lots of fights and other alcohol-related issues, and we will show you an operation where over-service and over-intoxication occur regularly. Hospitality operators and staff […]
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This Episode’s Topic Operating a hospitality venue during COVID-19 and mandating patrons wear face masks creates many challenges for operators, especially when some of our guests refuse to abide by the rules. As operators, it is our responsibility to protect our team members and our guests against the spread of COVID-19. Having clear guidelines, policies, […]
View Post bar, best practices, casino, consultants, Coronavirus, COVID-19, COVID19, enforcing, face masks, hospitality, liability, nightlife, non-compliant, restaurant, security, security guard, tipsBy Manny Marquez & Dillon Kline Download printable PDF flyer here This is our spin on the traditional Twelve Days of Christmas for the hospitality professional on how to increase your income with bigger tips. We all want to maximize the profitability of our shifts. These techniques are not just meant for servers and bartenders, but […]
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Knowing the difference between witnessing the normal behavior of a casual hook-up and preventing a sexual assault can sometimes be a difficult task. There are fine lines and subtleties…
View Post bar, bar and nightclub, best practices, bouncer, bouncer training, drugs, NCB Show 2014, nightclub and bar, nightclub security, prevention, security guard, sexual assault, tipsOften times, security guards rush into a situation where there is really no need to. Of course, if someone is in harms way or the circumstances call for it, by all means – hurry!
View Post bar, bar and nightclub, bouncer, bouncer training, consultants, liability, mitigate, nightclub and bar, procedure, security guard, tipsDo you have an issue with drugs in your club? Chances are drugs are present and are being used by both your guests and employees. Some owners may be oblivious, some may be aware, or worse some may deny they are present…
View Post bar, bar and nightclub, best practices, bouncer, bouncer training, club drugs, drugs, human resource, liability, nightclub, nightclub and bar, nightclub security, tipsJust how many security guards should your venue have on staff at any given time? We here at Nightclub Security Consultants get asked that question often. In this episode we give you some great guidelines on determining just …
View Post bar, bar and nightclub, bouncer training, HR, human resource, nightclub and bar, nightclub security, security guard, staffing levelsRobert and Manny discuss this sometimes challenging and controversial topic. We find that the trend in the industry is that things are getting more violent for bar and club owners. Are you thinking about hiring an armed guard?
View Post armed guards, armed security, bar and nightclub, best practices, bouncer, bouncer training, hiring, HR, human resource, nightclub security, tipsLive from The Nightclub & Bar Show 2014, we interview Chris Lenahan, Nightclub Design Expert, Author of The Little Black Bar Book, and creator of My Venue Tracker.
View Post bar and nightclub, bouncer, bouncer training, Chris Lenahan, interview, NCB Show 2014, nightclub, nightclub and bar, nightclub security, PSO, security certification, security guardIn this show Robert and Manny recap their experience at the 2014 Nightclub and Bar Show and Interview the President and CEO of Black Diamond Radio, Dave Eames.
View Post bar and nightclub, Black Diamond Radio, bouncer, consultants, CustomeEarpiece.com, Dave Eames, interview, NCB Show 2014, nightclub and bar, security guard