Is it legal for a doorman or alcohol service worker to confiscate a fake or borrowed ID? Robert and Manny address this often confusing and controversial topic and clear the air…
View PostEp. 012 – Dress Code for Your Venue
Dress Code for your venue! Do you have one? Having trouble with your current dress code policy? Are you considering one? Robert and Manny discuss…
View Post bar, bar and nightclub, best practices, bouncer, bouncer training, dress code, nightclub, nightclub security, policy, procedure, security guard, tipsEp. 011 – Justin Bieber | Terrorism Awareness | Nightclub and Bar Show 2014
Justin Bieber in the news – what does that mean for nightclub security and liability? Robert and Manny start the discussion on terrorism and the nightclub and bar industry. We figure it is time …
View Post bar and nightclub, bouncer, bouncer training, nightclub and bar, nightclub security, security certification, security guard, Terrorism AwarenessEp. 010 – Handcuffs and Nightclub Bar Security
Should you or should you not allow the use of handcuffs in your nightclub or bar? Robert and Manny discuss this important topic – and considerations to be made to prevent unwanted injury and potential liability when they are used.
View Post bar and nightclub, bouncer, bouncer training, guard card, handcuffs, human resource, nightclub security, proprietary security officer, PSO, security guardEp. 009 – Video Surveillance Cameras and Nightclub Bar Security
Do you currently utilize video cameras in your venue? Are you thinking about installing them? Robert and Manny discuss the good, the bad, and the best practices…
View Post bar and nightclub, bouncer, bouncer training, cameras, incident documentation, nightclub security, surveillance, videoEp. 008 – Should Police Officers Work as Doormen at Bars and Nightclubs?
Robert and Manny explore the question of whether or not off-duty police officers should work as doormen at bars or nightclubs. This is a follow up to Robert C. Smith’s blog on the same topic.
View Post bar and nightclub, bouncer, bouncer training, cops, hiring, HR, human resource, nightclub and bar, nightclub security, police officer, proprietary security officer, security certification, security guard, tipsEp. 007 – Security Customer Service – 5+5 Powerful Tips from Robert and Manny
Not only is a great customer service good for business, but it could prevent a violent incident. Listen to this week’s podcast and find out what Robert and Manny’s favorite customer service tips are. Some of them will surprise you.
View Post bar and nightclub, bouncer, bouncer training, customer service, nightclub and bar, nightclub security, proprietary security officer, PSO, security certification, security guard, tipsEp. 006 – Hiring Security Guards – Best Practices
Be better prepared next time you hire a guard or bouncer. – Hiring the right people for your organization is never easy. Hiring the right security guard is even more difficult!
View Post bar and nightclub, bouncer, bouncer training, hiring, HR, human resource, nightclub and bar, nightclub security, proprietary security officer, PSO, security certification, security guardEp. 005 – How to Document a Major Incident in Your Venue
In this week’s show, Robert C. Smith and Manny Marquez discuss the importance of documentation and How to Document a Major Incident in Your Venue…and much more
View Post bar and nightclub, bouncer, bouncer training, incident documentation, nightclub and bar, nightclub security, proprietary security officerEp. 004 – 6 Important Tips to Manage a Major Violent Incident in Your Venue
No one wants to have a major violent incident happen in their bar or nightclub. But if one goes down, you don’t want to be caught off guard. Knowing and practicing these 6 simple steps…
View Post bar and nightclub, bouncer, bouncer training, nightclub and bar, nightclub security, proprietary security officer