Is it legal for a doorman or alcohol service worker to confiscate a fake or borrowed ID? Robert and Manny address this often confusing and controversial topic and clear the air…
View Post bar, bar and nightclub, borrowed ids, bouncer, bouncer training, confiscating, fake ids, nightclub security, proprietary security officer, tipsShould you or should you not allow the use of handcuffs in your nightclub or bar? Robert and Manny discuss this important topic – and considerations to be made to prevent unwanted injury and potential liability when they are used.
View Post bar and nightclub, bouncer, bouncer training, guard card, handcuffs, human resource, nightclub security, proprietary security officer, PSO, security guardRobert and Manny explore the question of whether or not off-duty police officers should work as doormen at bars or nightclubs. This is a follow up to Robert C. Smith’s blog on the same topic.
View Post bar and nightclub, bouncer, bouncer training, cops, hiring, HR, human resource, nightclub and bar, nightclub security, police officer, proprietary security officer, security certification, security guard, tipsNot only is a great customer service good for business, but it could prevent a violent incident. Listen to this week’s podcast and find out what Robert and Manny’s favorite customer service tips are. Some of them will surprise you.
View Post bar and nightclub, bouncer, bouncer training, customer service, nightclub and bar, nightclub security, proprietary security officer, PSO, security certification, security guard, tipsBe better prepared next time you hire a guard or bouncer. – Hiring the right people for your organization is never easy. Hiring the right security guard is even more difficult!
View Post bar and nightclub, bouncer, bouncer training, hiring, HR, human resource, nightclub and bar, nightclub security, proprietary security officer, PSO, security certification, security guardIn this week’s show, Robert C. Smith and Manny Marquez discuss the importance of documentation and How to Document a Major Incident in Your Venue…and much more
View Post bar and nightclub, bouncer, bouncer training, incident documentation, nightclub and bar, nightclub security, proprietary security officer
No one wants to have a major violent incident happen in their bar or nightclub. But if one goes down, you don’t want to be caught off guard. Knowing and practicing these 6 simple steps…
View Post bar and nightclub, bouncer, bouncer training, nightclub and bar, nightclub security, proprietary security officer
