Live from The Nightclub & Bar Show 2014, we interview Chris Lenahan, Nightclub Design Expert, Author of The Little Black Bar Book, and creator of My Venue Tracker.
View PostEp. 011 – Justin Bieber | Terrorism Awareness | Nightclub and Bar Show 2014

Justin Bieber in the news – what does that mean for nightclub security and liability? Robert and Manny start the discussion on terrorism and the nightclub and bar industry. We figure it is time …
View Post bar and nightclub, bouncer, bouncer training, nightclub and bar, nightclub security, security certification, security guard, Terrorism AwarenessEp. 008 – Should Police Officers Work as Doormen at Bars and Nightclubs?

Robert and Manny explore the question of whether or not off-duty police officers should work as doormen at bars or nightclubs. This is a follow up to Robert C. Smith’s blog on the same topic.
View Post bar and nightclub, bouncer, bouncer training, cops, hiring, HR, human resource, nightclub and bar, nightclub security, police officer, proprietary security officer, security certification, security guard, tipsEp. 007 – Security Customer Service – 5+5 Powerful Tips from Robert and Manny

Not only is a great customer service good for business, but it could prevent a violent incident. Listen to this week’s podcast and find out what Robert and Manny’s favorite customer service tips are. Some of them will surprise you.
View Post bar and nightclub, bouncer, bouncer training, customer service, nightclub and bar, nightclub security, proprietary security officer, PSO, security certification, security guard, tipsEp. 006 – Hiring Security Guards – Best Practices

Be better prepared next time you hire a guard or bouncer. – Hiring the right people for your organization is never easy. Hiring the right security guard is even more difficult!
View Post bar and nightclub, bouncer, bouncer training, hiring, HR, human resource, nightclub and bar, nightclub security, proprietary security officer, PSO, security certification, security guard