The conclusion of a night of revelry is often signaled by the “last call,” a critical juncture for both hospitality staff and patrons. While it marks the end of the workday for employees, for customers, it is the last opportunity to indulge in the evening’s festivities. However, if not managed correctly, it can also be a time of heightened risk, leading to potential legal issues and liability.
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Ep. 025 – Active Shooter In Your Venue? Plan on it Happening!

The time to plan and train for an active shooter situation in your venue is NOW! Listen to NSC’s team of Robert C. Smtih and Manny Marquez discuss the mass shooting in Colorado Springs Club Q and how venue operators should use this event as one more lesson to train your team today.
View Post active shooter, bar and nightclub, best practices, bouncer, bouncer training, colorado springs club q, hospitality, liability, management, mass shooting, nsc, proactive, security guard, trainingSuccessful Hospitality Security Operation & Responsible Beverage Service
When it comes to a hospitality business, responsible alcohol service is the foundation of a successful hospitality security operation: period – full stop. Show us an unruly bar or nightclub with lots of fights and other alcohol-related issues, and we will show you an operation where over-service and over-intoxication occur regularly. Hospitality operators and staff […]
View Post alcohol, beverage, drunk, over intoxicated, over service, passed out, responsible, service, serving, training